Centralized billing is a line of credit for Thermo King customers that includes consistent parts pricing and national standard labor hours for services and repairs.
Simplify your billing process
At Thermo King, we aim to streamline your invoice management and enhance your fleet operational efficiency. Our Centralized Billing Program simplifies your invoice management by consolidating all service, parts, and labor invoices into a single monthly statement.
Explore the benefits of centralized billing
- Expedited Service: 24/7 access to local dealers
- Instant Credit: No waiting around for credit approvals
- Centralized Billing: Combining all invoices into one monthly statement
- Expense Savings: Reduce administrative costs
- Control: Maintain control over your reefer units—authorize repairs and control the expense
- National Pricing: Consistent Thermo King genuine parts pricing throughout the dealer network
- Quarterly and Semi-Annual Reports: Shows top parts, top job codes, and top dealers providing service
Comprehensive fleet reporting
We compile streamlined reports that provide detailed information on transport refrigeration units and the locations where services were performed in a simple, easy-to-understand format.
Report categories:
- Top job codes
- Top parts
- Top dealers performing service
Frequently Asked Questions About Centralized Billing
Our Centralized Billing Program works like a credit card. Customers have work performed at an authorized Thermo King dealer and the dealer invoices the customer’s account. At the end of the month, we consolidate the invoices into one monthly statement and send it to the customer for payment.
- Consolidated Invoicing: Customers receive a single, consolidated invoice for all services and products purchased across multiple locations or service centers. This reduces the complexity of managing multiple invoices from different sources.
- Simplified Payment Process: With centralized billing, customers can make a single payment to cover all their Thermo King-related expenses, rather than having to process multiple payments to different service centers.
- Improved Financial Management: The program helps customers keep better track of their expenses and manage their budgets more effectively by providing a clear and comprehensive overview of all charges.
- Enhanced Reporting: Customers can access detailed reports and statements that provide insights into their spending patterns, helping them make more informed financial decisions.
- Customer Support: Thermo King typically offers dedicated support for customers enrolled in the Centralized Billing Program, ensuring that any billing issues or questions are resolved promptly.
